Policies
Refund Policy
Last updated: January 2026
Digital Products
All sales of digital products from ZizisDigital Studio are final. Because digital files are delivered immediately upon payment confirmation, we are unable to accept returns or issue refunds once a purchase is complete.
Before purchasing, please carefully review all product details including the product description, file formats, software requirements, and the license type.
If We Made an Error
If you experience a genuine technical problem — a broken download link, a corrupted file, or an incomplete delivery — contact us with your order number. We will resolve any genuine technical issue promptly.
We Do Not Offer Refunds For:
- Change of mind after purchase
- Accidental purchase
- Incompatibility with software not listed in the product description
- File quality issues that were accurately described and previewed in listing images
Contact
If you have a question or concern, contact us through our Contact page before or after purchase.
